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You’ll be asked to provide the address where your Alexa device is located for emergency purposes. Under “Connections,” tap “Amazon Alexa” > “Get Started.”Ĥ. Open the Guardian app and tap Menu (the three lines in the upper-left corner of your app screen) then select “Settings.”ģ. Download the latest version of the OnStar Guardian app on your smartphone from the App Store ® or on Google Play™ if you haven’t enabled automatic app updates on your device.Ģ.

Background App Refresh: This will ensure that the app will run in the background to detect a drive and crash event.ġ.

Call Management: These permissions allow you to answer an incoming call without the connected OnStar Guardian app call ending (Android only).

Notifications: These permissions allow you to receive important app alerts and updates (Apple only).

Motion and Fitness/Physical Activity: These permissions allow the Guardian app to utilize your smartphone's sensors to help detect a crash.

The app is not using the microphone for any other purpose and is not “listening” at all times.

Microphone: Once a crash is detected and the app successfully calls an OnStar Advisor, the Microphone permissions allow you to speak to the Advisor, who can contact First Responders to get the help you need.Location permissions allow an OnStar Advisor to identify your smartphone’s location and contact First Responders for help, even if you can't ask for it. Location: These permissions must always be enabled because your smartphone’s location is used to determine when you begin driving and when a crash is detected.In order for an OnStar Emergency Advisor to properly assist, you will need to allow certain app and device permissions, including allowing access to the following features:

The app provides a smartphone-based Mobile Crash Response service when a crash is detected.